What is myMD.nyc?
myMD is run as a membership-based medical practice, where patients pay a monthly membership fee, similar to a gym membership. This fee is applied toward the enhanced amenities such as extended hours, appointment times, after hours availability, health coaching, care coordination, and communication via email, text, phone, and video.  Regular office visits can be billed to your insurer as an out-of-network service.

What sets myMD apart from other practices?
At myMD, I treat patients like family. This means I offer patients unlimited visits; unlimited communication, including text, email, and phone communication, image- and video-sharing; same- and next-day appointments; appointment times that allow for more time; and private, confidential care.

Does myMD accept health insurance?
We are a fee-for-service medical practice and are considered an out-of-network provider for all commercial insurance. Our patients pay us for services at the time we render them. Our biller can then submit a claim electronically to your insurance company “out of network” on your behalf, or give you an itemized receipt to submit yourself. How much you will recover depends on your insurance policy terms and deductibles, but can be as much as 70-100% for PPO insurance or 100% for international travelers insurance and out-of-area HMOs. We suggest you check your insurance policy to see what your out of network benefits are.

Do I still need health insurance?
Yes. Our membership includes all primary care services, but you will still need insurance for hospitalizations, needed surgeries, etc.

Can I become a patient if I am covered Medicare?
Yes, however, membership fees are applied to non-covered services such as after-hours contact, off-hours visits, and home visits.

How much is myMD?
Our costs vary by patient age and services included. 

What happens if I need to go to the hospital or see a specialist?
We will be happy refer you for specialist care and assist you in coordinating your care.  If you are hospitalized at Lenox Hill Hospital, Dr. Grewal will be your attending physician.

Are there any contracts or commitments?
Yes, membership fees are automatically billed to your credit card at the end of the month. You cancel your membership at any time with a 30-day notice. Early cancellation fees apply for members who cancel in the first three months.

How long are doctor visits?
The short answer is: as long as you need. I typically schedule 30-60 minute patient consultations and aim to offer patients the time they need to get their questions answered.

What are your hours?
Our hours are by appointment only.  We do have evening and weekend office hours, as well as 24/7 home visits when necessary. We are also available for non-urgent health questions via email, phone, or text, photo- and video-messaging consultation during evening and weekend hours.

Does you make house calls?
Yes, we offer house calls by appointment for an additional fee.

Will my HSA reimburse my expenses at your clinic?
At this time, services offered through direct primary care are not considered HSA reimbursable expenses, according to the IRS.

What services are included for members?
Basic membership includes extended hours, appointment times, after hours availability, health coaching, care coordination, and communication via email, text, phone, and video, as well as 24/7 phone and email access to your physician.

Why don’t you take health insurance?
We do not accept health insurance because we do not participate in the fee-for-service model of healthcare. This means we can spend more time with patients, offer personalized care, and cover services like phone and email contact with the physician.